Privacy Policy

Introduction

At Trainsil, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or engage with our professional services. We're committed to transparency about our data practices and your rights as our client.

Our business operates from Azerbaijan, and we comply with applicable local privacy laws while maintaining international best practices for data protection. This policy applies to all interactions with Trainsil, whether through our website, email communications, or direct service engagements.

Information We Collect

How We Use Your Information

We use your personal information primarily to provide you with professional services and maintain our business relationship. Specifically, we use your data to respond to your inquiries, prepare service proposals, deliver contracted services, and keep you informed about project progress.

We also use collected information to improve our website functionality, understand how visitors interact with our content, and enhance our service offerings. Your contact information may be used to send occasional updates about our services, but we respect your communication preferences and provide easy ways to opt out.

Data Storage and Security

Your personal information is stored securely using industry-standard encryption and security measures. We maintain both digital and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. Our systems are regularly updated and monitored for potential security threats.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share limited information with trusted service providers who assist us in delivering our services, such as hosting providers or communication platforms. These partners are contractually bound to protect your information and use it only for specified purposes.

We may disclose personal information if required by law, court order, or to protect our legal rights and interests. In case of business restructuring or acquisition, your information may be transferred as part of business assets, but you would be notified of such changes.

Your Rights and Choices

You have several rights regarding your personal information. You can request access to the personal data we hold about you, ask for corrections to inaccurate information, or request deletion of your data when it's no longer needed for business purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Client information is typically kept for the duration of our business relationship and for a reasonable period afterward to address any follow-up questions or legal requirements.

Website visitor data is generally retained for shorter periods, typically 12-24 months, unless longer retention is required for legal or business purposes. We regularly review and purge outdated information that's no longer needed.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site usage. These small files are stored on your device and help us remember your preferences and understand how visitors use our site. You can control cookie settings through your browser preferences.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired). Most cookies we use are for analytics and functionality purposes rather than advertising or tracking.

International Data Transfers

While our business operates primarily in Azerbaijan, some of our service providers and technology platforms may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We work only with service providers who maintain adequate data protection standards and comply with applicable privacy laws in their jurisdictions.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent website notices. The effective date at the top of this policy indicates when it was last updated.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy changes constitutes acceptance of the updated terms.